The Engagement Manager should collect evidence, such as work products, performance measures, results and improvement
information derived from the Performance and Improvement Management stream and document the same in order to
support the future use and improvement of the performance and improvement management process and associated assets. The
information will be consolidated in the overall Service Engagement Close-Down Report, and will be made available to
those who are (or who will be) planning and performing similar services, as well as those who are locally responsible
for continual process improvement.
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